A Simple Measurement Plan

Distilled with learnings from many challenging as well as ‘ah-ha!’ project moments, this aims to be a simple yet thorough process that can be easily adapted to different needs. Something I strongly believe in currently is to identify only a few important things to track...

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Measurement Inertia

We measure in order to improve upon ~ to identify beneficial actions for a business to take. This excitement to improve can result in overzealousness where too much is measured. Plague by excess, what frequently happens is little-to-no next-step decisions get undertaken despite the wealth...

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Best support experience to date!

Having been with many hosting providers over the last 20 years, I cannot remember the last time I was WOWed by customer support. A few days ago, I moved over to Hostinger and it has been two for two AMAZING experiences. Support reps are super...

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